I also am unable to look at anyones profile because it is not loading or taking forever to load and when it does it will say oops network error and still wont load. An updated feature allows users to personalize the experience by selecting various nationalities. In looking at the eH messages they flagged the person that got my account and notified me that they changed my account to a new location and ask me to notify them if it was me not that made the move request. Now the account is all screwed up, you have my money and you are holding matches because somehow you think I owe. The last time this function worked for me was a week ago. After repeated requests to stop monthly payments taken unlawfully from my credit card account.
Unique Features of eHarmony eHarmony has an extremely quick sign up process - about two minutes in total although the site says it'll only take 30 seconds, that wasn't this Guide's experience. For the first two weeks I got only got matched with about 5 men, with kids, several in Oklahoma — even though I did not want a man with children, and I live in Dallas. I want matches within a 50 mile radius please. They sent me a few matches in the beginning, only a very few. The people tend to start cursing and talking about sex all the time and that gets sickening, the way they talk! Alternatively, you can login to your eHarmony account via your. I talked with a customer service rep a month ago, told her that I wanted to cancel my service because I have found someone. Your subscription information on the web page is deceptive.
Nothing was said about this charge. Contact Info: The company provides several secure methods to contact a trained customer service representative. I have not checked yet if the extension has actually gone through. She is honest, hard working, and beautiful. We've been together now 5 years, 2 of which are married.
The fastest way to contact a representative is to call the customer care department. With so much riding on the longevity of a relationship, top-shelf customer service is critical. Filled every thing out but when I hit the submit button nothing happened. Online Dating and Relationship Advice What are the signs of a great first date? I receive the special password and enter it and am asked to enter a new password and confirm same. They told me they will not charge me anymore and yet they have continued to do so.
I would appreciate you contacting me since I cannot contact you apparently. So please, remove my account or when I get charged again I will dispute the charges with my credit card company. The email address I am using now! Please call me immediately at 530-592-5500, my matches photos suddenly disappeared and I can no longer contact people because their profiles will not open. Horrible customer service that never replies! I will have to take legal action as money has Ben takn out of my account and I have no service. I want to cancel me subscription.
Lol So i paid for a service i never recieved. Additional ways to communicate with the customer service department is to email or send correspondence through the mail. I am very worried about the security breach and was e-mailed twice by e-harmony that this happened but then this afternoon allowed someone to change my sign in address without verifying when they obviously knew there was violation and breach. The customer service is shameful. This after having called them last year and asking them to not to charge my card. The biggest one I have encountered. Can you please cancel my subscription that just auto renewed until August 2016 and refund my money back to me? Although I shared specific information re what I thought was the scam including contact information about the person, I have not received any feedback to date.
I cancelled my subscription over a month ago, the monthly charge was taken out of my account. I have complained by email and cancelled my account stating I do not want and further monies taken for ongoing subscription. I want my credit card refunded immediately! Read the comments here from everyone. You can browse the matches in your area before you have to pay! There will be no payment for services I did not request and I would never recommend your company. I immediately tried to cancel the subscription but with the instructions and option available on the web page I could only cancel an automatic renewal. And even if you do, dating online can seem overwhelming with endless profiles to trawl through.
I met someone on another site and had multiple responses. I was contacted by a so called Paul aged 65 from Northcote Victoria australia 2 may 2015…unfortunately now has my money…on doing research today 13 May 2015 I have found him on your site again under the name of Michael age 57 from Eltham Victoria. Not being able to speak someone is a very poor way to do business. Customer can also connect through their Facebook accounts. Regards Marta Fernandez Ramos I have had a security breach and had someone change my e-mail address after eharmony had e-mailed earlier that they had a security breach involving my account. For security purposes, if your Harmony account has an unconfirmed email address, your password will be reset the first time you log in using Facebook or Google. You have to go out and search the net for it.